Sales and Customer Service

Successful growth can lead to lasting stability and an increase in profits, helping to secure the long-term future of your business.

Learn how to plan the future growth and development of your business and minimise the risks associated with expansion. Our eCourses help you learn to identify new business opportunities and improve your knowledge of the public sector procurement process.

We also offer a practical and engaging management resource from Harvard Business School Publishing, which gives you access to tools and resources to help you grow and develop your business, including Financial Management, Marketing and Communication Skills.

Our range of eCourses will help you understand the relationship between profit, expenditure and revenue, as well as showing you how to assess your financial environment, understand profit and loss accounts, and prepare and manage budgets.

Courses in Sales and Customer Service

Customer Service

Sales and Marketing

Sales and Marketing: e-Commerce