Can You Spare a Moment? Counselling Skills for Managers

Duration : 2 hours Course Level : Introductory Delivery Method : Online/6 months access
Course Cost : £40.00

According to The Health and Safety Executive [1], 13.8 million working days are lost to work-related stress, depression or anxiety each year.  A business with the right systems in place to counsel staff will be able to prevent personal problems affecting performance, reduce rates of absenteeism and increase productivity.

Can You Spare a Moment?: Counselling Skills for Managers introduces basic counselling skills so that managers can encourage staff to be more forthcoming about their problems and work with their team to nip problems in the bud before they affect performance.   After exploring the techniques in the course, managers will be able to play a more active role in creating a healthy and productive working environment.

[1] Source: The 2006/07 survey of Self-reported Work-related Illness (SWI06/07)

Who is the course for?

Can You Spare a Moment?: Counselling Skills for Managers is a suitable starting point for people who are likely to become first-time managers, and those who are already managers, team leaders or personnel staff, but have little or no knowledge of how to handle delicate situations and encourage employees to overcome problems proactively.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

  • watch for the signs that an employee is having problems
  • know how to set up and conduct a counselling interview
  • develop the behavioural skills of a counsellor
  • support your staff in achieving a healthy work/life balance

Course features

Famous faces including Ricky Gervais, John Cleese and Lorraine Brunning show you how to develop counselling behaviours and the skills needed to help employees talk about and deal with personal problems.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them.  The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Other courses you might be interested in

The Helping Hand: Coaching Skills for Managers, You'll Soon Get the Hang of It: The Techniques of One-to-One Training, Straight Talking: The Art of Assertiveness, Harvard ManageMentor